Quote Requests

Video Duration: 1 Minute 53 Seconds

Quote Requests

1link Hire Network supports both UK and International Quote Requests.  Both types will appear in the mailbox in a similar format. UK quote requests will only allow the user to assign UK Branches and UK enabled Hire Groups. International quote requests will only allow the user to assign International Branches and International enabled Hire Groups.

When a quote request is received, you can open it via the mailbox or task management. The request will contain all the information available from the scheme operator. At the foot of the screen there are options to print, Decline or Proceed. If you choose to proceed, you will be taken to the quote response screen and given the option to make certain amendments before transmitting the response to the scheme operator.   You must select a vehicle group, start branch, end branch and add a quote cost . The most critical piece of information to be entered is the Quote Number. This is your reference for the quote and will be included on a booking request if your quote is accepted by the Scheme Operator.

If you choose to decline the quote, you will be asked to enter a reason which will be transmitted back to the Scheme Operator.  Once you have done this, select Decline Request and you will be taken back to the homepage.

A parallel email alert can be set up to trigger when messages of this type are received – see the section on Supplier Information.