Mailbox

Video Duration: 3 minutes 27 Seconds

 

Mailbox

The mailbox in 1link Hire Network is the central point of communication for hire management.

 

The mailbox is split into a series of views, accessed using the available icons on screen. Within each of these views it is possible to filter the information displayed, such as by Booking Status, Operator, Message Date or Charge Type. A specific Booking Reference can also be entered for search results. Messages are flagged with a traffic light system and a key is shown on screen to identify the type or age of a message.

 

The following areas are available to navigate within the Mailbox:

 

  • New Messages

All messages sent to you will appear in the default Incoming Messages box. Message types can include Booking Requests, Quote Requests or messages relating to a Hire Extension or Termination request. Clicking on a message will open it to allow any necessary action to be taken.

 

  • Sent Messages

Messages sent via the Compose Message option are held in the Sent Messages box.

 

  • Quote Requests

This section shows messages relating to quotes. These will include quote requests that require a response, as well as rejected quotes.

 

  • Hire Requests

This section of the mailbox enables a view of all booking requests. These will include booking requests that require a response, as well as cancelled bookings. Opening a message will display additional information regarding the status of the booking. It is possible to view the full reservation detail from within the message.

 

  • Future Hires

This section of the mailbox enables a view of bookings that you have accepted and are yet to be started.

 

  • Current Hires

Within this area of the mailbox is a view of all current hires and their status.

 

  • Invoice Validation Required

If Supplier Invoice Validation is enabled, any invoice for selected Scheme Operators that the system knows is going to refer due to existing referral rules will flag as Invoice Validation Required. Within this area of the mailbox is a view of all invoices you have submitted that you need to validate prior to submission to the Scheme Operator. This area of the mailbox can also be filtered by invoice type; All Invoices, Invoices with no Damage/Fine, Only Invoices Containing Damage or Only Invoices Containing Fines.

 

Previous Topic
Back to Topic
Next Topic