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Setting up Service Centre Users

Setting up Service Centre Users

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Question 1 of 8

1. Question

What menu item do you select from the home screen to set up service centre users?

Service technicians
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User administration
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Service centre information
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Question 2 of 8

2. Question

Which user type can access the user administration?

System manager user
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All users
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Service managers
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Question 3 of 8

3. Question

What can be managed in user account maintenance?

Access type
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Permissions
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Password administration
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All of the answers
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Question 4 of 8

4. Question

Can you run a report on users’ details and permissions?

Yes, the user details and permissions report
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No, you manage solely on user account maintenance
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Question 5 of 8

5. Question

What information does the user housekeeping routine show?

All users that log into 1link
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Shows users who have not logged into the system within the last 6 months and gives you the option to suspend their access
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The date and time a user last logged in
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Question 6 of 8

6. Question

Can you modify a user’s permissions?

Yes, in user administration
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No
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Question 7 of 8

7. Question

Why should you regularly review the list of users?

Make sure users who are no longer employed are removed
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Ability to remove inactive users
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All of the answers
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Question 8 of 8

8. Question

1link users should never share logins.

True
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False
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